Privacy Policy

1. Introduction

Cloud Revolution (“Cloud Revolution,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website at cloudrevolution.com, engage our consulting services, or communicate with us by email, phone, or text message.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

Information You Provide Directly

• Contact information (name, business email, phone number, company, job title)
• Information submitted through web forms, service inquiries, or support requests
• Information provided during onboarding, contracts, or statements of work
• Communications you send to us (email, voicemail, SMS, chat)

Information Collected Automatically

• Website usage data (pages visited, time on site, referring URL)
• Device and browser information (IP address, browser type, operating system)
• Cookies and similar tracking technologies (see Section 8)

Information From Third Parties

• Business contact details from professional networks (e.g., LinkedIn) or referral partners
• Information from Microsoft and other technology partners related to services we deliver on your behalf

3. How We Use Your Information

We use the information we collect to:

• Provide, deliver, and support our consulting and managed services
• Respond to inquiries and communicate about projects, support, and account matters
• Send appointment reminders, project updates, and service notifications (including by SMS where you have consented)
• Improve our website, services, and customer experience
• Comply with legal, regulatory, and contractual obligations
• Protect our rights, property, and the security of our systems

4. SMS / Text Messaging

If you have an active business relationship with Cloud Revolution and have consented to receive text messages, we may send SMS messages for purposes including appointment reminders, project status updates, support follow-ups, and occasional service announcements.

No Mobile Information Sharing

No mobile information collected as part of our SMS program — including phone numbers and SMS opt-in status — will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing related to SMS is limited to subcontracted service providers that help us deliver the messaging service (e.g., our telecommunications carrier and messaging platform), and only as necessary to send the messages you have consented to receive.

• Opt-in: Consent is captured through our client onboarding documents, service agreements, or other direct business engagement.
• Opt-out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message to stop receiving SMS from us.
• Help: Reply HELP for assistance, or contact support@cloudrevolution.com.
• Frequency: Message frequency varies based on your engagement with us.
• Rates: Message and data rates may apply, depending on your mobile carrier plan.

5. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: With vendors and subcontractors who perform services on our behalf (e.g., cloud hosting, email delivery, SMS delivery, CRM, analytics), under contractual confidentiality obligations.
• Technology partners: With Microsoft and other partners as required to deliver licensed services or support to you.
• Legal compliance: When required by law, subpoena, court order, or to protect our legal rights.
• Business transfers: In connection with a merger, acquisition, financing, or sale of business assets, subject to confidentiality protections.
• With your consent: Any other sharing will occur only with your direct consent.

6. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose.

8. Cookies and Tracking

Our website uses cookies and similar technologies to operate the site, analyze usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications (including SMS — see Section 4)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@cloudrevolution.com.

10. Children’s Privacy

Our services are intended for business use. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated through our website or by direct notice where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Cloud Revolution LLC
2770 Arapahoe Rd, #132-1063
Lafayette, CO 80026
Email: privacy@cloudrevolution.com
Phone: +1 720 617 3454