SERVICES

Welcome to
unified human communication

In a work-from-anywhere world, the need for a comprehensive and seamless strategy to empower your team’s communication is more critical than ever. That’s where Cloud Revolution comes in.

With a Microsoft Teams and 365-centric approach, our managed services can provide all the expertise and skills you need to implement the right solution for your organization.

We think we likely have a shared goal; make it simple for people to express ideas, work together, innovate, and unlock their potential.

From project-based assignments to our turnkey Managed Service offerings, Cloud Revolution is achieving that goal today with many innovative organizations. We provide a deep set of services that allow you to tap into the potential of Microsoft 365 and Teams confidently. Together, we can empower your organization with a vibrant ecosystem purpose-built to optimize how they connect, share, and communicate.

OPERATOR CONNECT:

The Easiest and Fastest Way to Bring PSTN Calling into Microsoft Teams

Experience the power of Operator Connect’s cloud-native architecture and unlock rapid deployment with minimal management overhead.

Revolution360 Managed Communications Suite

Unlock the Power of Seamless Communication with Cloud Revolution’s Revolution360 Managed Communications Suite, simplifying and enhancing your organization’s communication needs in one comprehensive package.

Experience streamlined implementation, ongoing management and support, tailored add-ons, dedicated support, customer success program, flexibility and scalability, continuous innovation, and cost savings with our Revolution360 suite.

Some of the features of this suite include:

  • Streamlined implementation for swift migration to an advanced phone system
  • Ongoing management and support for a seamless communication environment
  • Tailored add-ons to customize communication capabilities for unique business requirements
  • Dedicated support for prompt assistance and alignment with evolving needs
  • Customer Success Program for maximum value and proactive account management
  • Flexibility and scalability with true-up option for growing organizations
  • Continuous innovation with regular updates and cutting-edge features
  • Cost savings and predictability with transparent pricing and monthly structure

Design & Planning

Our CloudDesign Workshop will help you maximize the value of Teams by assessing the apps and workflows needed to achieve your unique business goals.

It’s about planning your success and getting stakeholders engaged and excited at this aspirational stage. Our CloudDesign Workshop includes:

  • Business Case Workshop; Review business cases for Microsoft Teams and gather feedback from stakeholders
  • Identify and prioritize scenarios built on the Teams Platform, catered to your unique needs
  • Network Planning; Workshop on Microsoft network requirements and best practices
  • Strategy for moving your organization from other tools such as Slack and Skype for Business to Teams
  • Align a high-level solution architecture to meet your scenario requirements
  • Microsoft FastTrack Support with eligible subscriptions
  • Maturity Acceleration Planning to ensure alignment to your long-term business goals

Procurement and Sourcing

Our Procurement and Sourcing Services cover all the steps required to successfully identify the need for products through procuring the product and managing the delivery.

From Microsoft Teams Rooms to the best headsets, let us handle the hassle of finding the right solution at the right price point, and handling all the logistical details. These services may include:

  • Analyze understand your usage and requirements
  • Strategize formulate your unique sourcing strategies
  • Source competitive analysis and solution selection
  • Transact procure, receive and manage payment
  • Manage contracts, suppliers, and performance

Integration and Implementation

Our Integration and Implementation Services ensure a seamless process and methodology to ensure a flawless rollout of your solution.

This aspect is where the rubber hits the road – ensure this execution phase with proven best practices and efficient frameworks. These services may include:

  • Roadmap to your accelerated implementation
  • Building and configuring a compelling reality
  • Pilot and Proof of Concept (POC) phases
  • Comprehensive Go-live frameworks
  • Operations and system optimization

Adoption & Change Management

Our Adoption and Change Management Services will educate and motivate users to take full advantage of the productivity and collaboration tools that lead to new ways of working.

There’s nothing more critical than maintaining positive momentum with engaging and informative training, adoption, and change management methodologies. These services may include:

  • Go-live Support
  • Service Desk and Admin Training
  • Persona-based Change Management
  • Adoption Services
  • Global Enterprise Services

Maturity and Acceleration

Our Maturity and Acceleration Services ensure that while your short and mid-term goals are achieved, you continue on a phased implementation path to leverage advanced and evolving platform features.

Once you have the fundamentals in place, plan a customized maturity path that will add more value to your end-users and thus your technology investment. These services may include:

  • Maximize ROI of Microsoft 365 licensing
  • Leverage the latest features and functions of Microsoft Unified Communications Suite
  • Integrate and align with line of business applications
  • Quarterly business reviews to ensure technology alignment with strategic goals

Book your 2-day Modernize Communications Workshop.

Hey there! Get ready for an exciting opportunity to learn all about Microsoft Teams’ phone system features and advanced communication scenarios.

We partner with like-minded innovators who understand the critical need to create frictionless and integrated unified human communications.