Collaboration
“I don’t know how to connect with other people inside the company.”
This complaint landed on CoreLogic leadership’s desk so often it became their biggest operational headache.
For a fintech company that had mastered the complexities of home buying and strategic acquisitions, they faced a complex problem: their 12,000+ employees couldn’t figure out how to talk to each other.
Meet CoreLogic: Where Growth Created Communication Gridlock
CoreLogic is a provider of financial, property, and business intelligence. The company analyzes information assets and data to provide clients with analytics and customized data services to facilitate every aspect of buying a home. Its success formula centers on strategic acquisitions, constantly absorbing new companies into their expanding ecosystem.
But this growth-through-acquisition strategy came with an unintended consequence that was strangling productivity across the organization.
The Problem: Platform Paralysis
Picture this daily scenario: A CoreLogic employee needs to connect with a teammate. Sounds simple on the face of it, but they’re posed with the same questions every day, based on different platforms preferred by different colleagues:
- Should they fire up Zoom?
- Jump into Slack?
- Or use Microsoft Teams (It’s bundled with Office 365, after all)
This wasn’t just a mild inconvenience. It was the primary productivity killer across the entire organization.
Craig Kautz, Senior System Administrator, who spearheaded the migration project, captured the frustration perfectly: “Our CISO and upper leadership constantly got complaints of the biggest roadblock in my day-to-day job is I don’t know how to connect with other people inside the company. I don’t know if I need to go to Zoom and try to talk to them on Zoom, if I need to go to Slack and try to talk to them on Slack, or if I need to go on Teams.”
The problem was particularly acute because CoreLogic’s acquisition-heavy business model meant constantly integrating companies with different communication standards.
Each new acquisition arrived with established habits:
- Some teams preferred Zoom
- Others defaulted to Slack
- Many used Teams
The result?
Communication fragmentation that turned every interaction into a guessing game for 12,000+ users.
Leadership meetings became predictable exercises in frustration, with the same complaint surfacing repeatedly: “We have too many communication tools.”
The Tipping Point: When the CISO Said “Enough”
The situation reached a breaking point when CoreLogic’s CISO decided to take action. The directive was clear and direct: “Let’s look into Teams. Teams seems viable. Other businesses are full Teams shops and we already use Office 365 in other areas of our business.”
What started as exploratory research quickly revealed a compelling opportunity:
Teams wasn’t just viable. It was free money sitting on the table.
Since everyone at CoreLogic already had an E3 license, Teams functionality was included but unutilized while they continued paying for multiple other communication platforms.
The business case crystallized: consolidate platforms, eliminate redundant licensing costs, and solve the communication puzzle once and for all.
The Solution: Strategic Migration with Expert Partnership
CoreLogic recognized that a 12,000-user migration wasn’t a DIY project. They partnered strategically with Microsoft who connected them with Cloud Revolution, specialists in unified communications transitions.
The partnership structure:
- Microsoft provided strategic platform guidance and enterprise support
- Cloud Revolution handled technical migration and change management expertise
- CoreLogic’s internal team, led by Craig Kautz and supported by Program Manager Pam Grether, coordinated organizational alignment
Migration scope and strategy:
- Complete transition of 12,000+ users from fragmented Zoom ecosystem to unified Microsoft Teams environment
- Standardization of communication protocols across all current and future acquired entities
- Implementation of company-managed virtual backgrounds for brand consistency
- Early adoption of Teams Premium to leverage advanced functionality
The approach addressed not only the immediate communication fragmentation but also established a foundation for seamless integration of future acquisitions.
The Results: From Platform Paralysis to Seamless Communication
The transformation delivered a measurable impact across multiple dimensions. Craig reflected on the ongoing value, noting that Teams Premium has been “instrumental because there’s been so many other additional features we have gotten because we were already an early adopter”.
Quantifiable outcomes:
- 12,000+ users successfully migrated from fragmented communication ecosystem to unified Teams environment
- Substantial cost savings through elimination of redundant communication platform licenses
- Productivity restoration by eliminating the primary daily workflow impediment
- Future-proofed integration process for ongoing acquisitions and organizational growth
- Professional brand standardization through company-managed virtual backgrounds
Most critically, the project eliminated the communication bottleneck that had been the number one productivity complaint across the organization.
The Partnership Experience: Why Implementation Expertise Matters
What distinguished this migration was the quality of execution partnership. Pam Grether, Program Manager on the project, characterized the experience as transformational: “It was just a great experience overall. You know, it was a pleasure. Adam is always there for us and continues to be there for my occasional chats.”
The Cloud Revolution team, led by project manager Tanya Wicht and Solutions Architect Jeff McBride, transformed what could have been a complex technical nightmare into a smooth transition. As Pam observed, they “made it so easy” that internal teams could focus on adoption and change management rather than technical complications.
This relationship extends beyond the initial implementation, providing ongoing consultation as CoreLogic continues exploring additional Teams Premium capabilities and organizational optimization.
Strategic Impact: Beyond Communication Tool Consolidation
While solving communication fragmentation was the immediate trigger, the Teams migration delivered compounding strategic advantages:
- Operational Standardization: Unified communication protocols enable faster integration of acquired companies and more efficient cross-organizational collaboration.
- Financial Optimization: Leveraging existing E3 licenses while eliminating redundant platforms delivered immediate cost reductions alongside enhanced functionality.
- Innovation Positioning: Early Teams Premium adoption positioned CoreLogic to capitalize on Microsoft’s continued collaboration platform innovations.
Lessons for Growing Organizations
CoreLogic’s transformation offers actionable insights for organizations struggling with communication platform fragmentation:
Lead with financial justification
The economic argument for consolidation was compelling. If you’re already paying for Teams through existing licenses, it’s expensive to maintain redundant or less-used platforms.
Invest in implementation expertise
While the technology migration was complex, partnering with Microsoft Partner of the Year 2023 (and finalist again in 2024 and 2025), Cloud Revolution, made the process seamless and ensured organizational success.
Strive for cost optimization and productivity together
For CoreLogic, what began as frustration with platform proliferation became an opportunity to optimize costs, restore productivity, and create scalable infrastructure for continued growth.
The 12,000+ user migration wasn’t just a technical achievement. It was a strategic transformation that eliminated their most persistent operational friction point.
Need to Migrate from Proliferated Apps to All-in on Teams?
CoreLogic’s case study demonstrates that strategic migration to unified communication platforms can deliver immediate productivity gains and long-term operational advantages.
At Cloud Revolution, this is our most completed job with our customers. We’ve been around the block a few times when it comes to Slack and Zoom >> Teams.
That said, every business is unique. There will always be something new and we thrive with new challenges.
Cloud Revolution helps organizations unlock the full potential of Microsoft Teams and Copilot—guiding you from planning through adoption with seamless, outcome-driven solutions.
As Microsoft Partner of the Year 2023 and a finalist in 2024 and 2025, we’re trusted worldwide to simplify collaboration and maximize ROI.
