Thought LeadershipMost organizations don’t have a Microsoft 365 licensing problem. They have a licensing visibility problem. And somewhere in...
Business ProcessWhile Microsoft Copilot has received plaudits and praise from one section of the Microsoft world (users, commentators, leaders...
Business ProcessYou have 1,000 Microsoft 365 users. Should you buy 1,000 Copilot licenses? Not necessarily ❌ The right number...
Business ProcessMicrosoft 365 Copilot readiness has little to do with whether you can buy the license. It has everything...
CommunicationIt’s a common combination: you have 8×8 for VoIP, unified comms, or contact center but now you’re using...
CommunicationIf you’re a busy CEO, you don’t have time to field all your calls throughout the day. Heck,...
Business ProcessWhen you opt for Microsoft Teams, the average user sends chat messages, makes calls, and attends meetings. Some...
Business ProcessIf you’ve opened LinkedIn or been anywhere near the Microsoft site recently, you’ll have done well to miss...
Business ProcessThe tools we use in the workplace can either slow us down or propel us forward. AI is...
Business ProcessYou’re under pressure to adopt Copilot because it seems like the rest of the world is going that...
CommunicationWhen moving to Microsoft Teams, one of the biggest selling points is that you’re “unifying your communications” and...
Business Process“They” badge moving to a cloud phone system as the last PBX migration you’ll undertake. But the reality...
Business ProcessMoving from an on-premises PBX, or even a competing cloud provider, to Teams Phone is often the last...
Business ProcessYou’re considering migrating to Microsoft Teams voice and you’ve got an idea of what your future telephony looks...
CollaborationMicrosoft Teams Rooms (MTRs) are one of the greatest components in Teams. You get seamless hybrid meeting experiences,...
Customer ExperienceHalfway through 2024, it became apparent that AI was firmly here to stay. That is, in the business...
