Business ProcessYou didn’t invest in Microsoft Copilot so employees could write emails a little faster. You invested because leadership...
Business ProcessScaling Microsoft 365 Copilot is about more than assigning licenses. As more people gain access to AI, you...
Business ProcessWhen researching what Copilot can do for your business, it’s important to understand both the basic use cases...
Business ProcessMoving to Microsoft Teams Phone sounds straightforward. Until you start asking questions. Can you keep your existing phone...
Thought LeadershipAcross many organizations today, a familiar message is landing in inboxes and leadership meetings: “We need to start...
Thought LeadershipMicrosoft has introduced a new top-tier SKU: Microsoft 365 E7. On paper, it looks simple. One licence that...
Thought LeadershipWe’ve come a long way, eh? From ChatGPT being used for poems to Microsoft holding a 27% stake in...
Thought LeadershipMicrosoft’s Copilot ecosystem is evolving quickly. And with it, the terminology is becoming harder to follow. Two of...
Thought LeadershipMicrosoft now uses the term “Copilot” across several AI experiences, which can make it difficult for organizations to...
Communication, Collaboration, Thought Leadership, Business ProcessI’ve spent the past 18 years configuring handsets, provisioning licenses, rolling out phone systems, and most recently writing...
Thought Leadership, Business ProcessThe Microsoft E5 license is the most powerful yet most underused license in all of IT and telecoms. ...
CollaborationMost organizations that planned to move to Teams Only are already there, which means cleaning up the old...
Business ProcessThree very similar names; three very different tools. That’s what we’ve got from Microsoft so that’s what we’re...
Collaboration“I don’t know how to connect with other people inside the company.” This complaint landed on CoreLogic leadership’s...
Business ProcessMost Copilot rollouts fail silently.Not because the tech is bad. But because organisations skip 10 critical steps.The result?...
Business ProcessNo matter where you look, everybody in the Microsoft ecosystem is talking about Copilot. You may even be...
