Business ProcessEnterprise AI needs more than a useful chatbot. Businesses need to control who can use AI, what information...
Thought LeadershipMost organizations don’t have a Microsoft 365 licensing problem. They have a licensing visibility problem. And somewhere in...
Business ProcessWhile Microsoft Copilot has received plaudits and praise from one section of the Microsoft world (users, commentators, leaders...
Business ProcessYou have 1,000 Microsoft 365 users. Should you buy 1,000 Copilot licenses? Not necessarily ❌ The right number...
Communication, Collaboration, Thought Leadership, Business ProcessI’ve spent the past 18 years configuring handsets, provisioning licenses, rolling out phone systems, and most recently writing...
Thought Leadership, Business ProcessThe Microsoft E5 license is the most powerful yet most underused license in all of IT and telecoms. ...
CollaborationMost organizations that planned to move to Teams Only are already there, which means cleaning up the old...
Business ProcessThree very similar names; three very different tools. That’s what we’ve got from Microsoft so that’s what we’re...
Collaboration“I don’t know how to connect with other people inside the company.” This complaint landed on CoreLogic leadership’s...
Business ProcessMost Copilot rollouts fail silently.Not because the tech is bad. But because organisations skip 10 critical steps.The result?...
Business ProcessNo matter where you look, everybody in the Microsoft ecosystem is talking about Copilot. You may even be...
CommunicationMicrosoft Teams Phone delivers 143% ROI for enterprises and 146% ROI for SMBs with payback periods under six...
Business ProcessAs AI becomes increasingly embedded in workplace tools, questions of data protection, privacy, and trust have never been...
Thought LeadershipMicrosoft 365 Copilot has been shown to deliver up to 353% ROI within three years for small and...
Business ProcessTeams Phone is no longer your basic calling add-on. The potential for Teams Phone is huge. But here’s...
Business ProcessWith the entire Microsoft world talking about Copilot, it’s easy to get sucked into a fast-forwarded implementation and...
