What seems like quite a basic feature, call delegation in Microsoft Teams can support some highly productive and...
Three very similar names; three very different tools. That’s what we’ve got from Microsoft so that’s what we’re...
“I don’t know how to connect with other people inside the company.” This complaint landed on CoreLogic leadership’s...
Copilot can transform productivity, but without strategic planning—covering infrastructure, data hygiene, governance, tailored training, and ongoing measurement—it risks...
No matter where you look, everybody in the Microsoft ecosystem is talking about Copilot. You may even be...
What seems like quite a basic feature, call delegation in Microsoft Teams can support some highly productive and...
When you make an investment into Microsoft Teams, it must be exactly that: an investment. Many businesses make...
When deciding whether to stay native and use Dynamics 365 contact center versus using a certified third-party contact...
What if there was a magical way you could connect your legacy and complex devices to Microsoft Teams?...
At Cloud Revolution, we believe that exceptional customer experience (CX) is the cornerstone of business success. As a...
Throughout Lync, Skype for Business and Team’s I have seen one topic be a large grey area for...
The rapidly evolving digital ecosystem has ushered in a plethora of opportunities for businesses to refine operational efficiencies...
As organizations look to modernize their communication infrastructure, many are turning to cloud-based phone systems as a way...
Cloud Revolution has joined the exclusive 8×8 Elevate Microsoft Partner (MP) Program, allowing us to help enterprises adopting...
Number porting is the act of moving your phone numbers from one carrier to another. You might do...
Background Back in August of 2019, the Federal Communications Commission (FCC) conducted an open commission meeting which resulted...
Project managers know there are certain tools that help us be successful when running a project. In our...