Communication, Collaboration, Thought Leadership, Business ProcessI’ve spent the past 18 years configuring handsets, provisioning licenses, rolling out phone systems, and most recently writing...
Business Process
Thought Leadership, Business Process
Microsoft E5 Licensing: Where Enterprises Lose Value — and How to Fix...
The Microsoft E5 license is the most powerful yet most underused license in all of IT and telecoms. ...
Business Process
How To Choose The Right Microsoft Copilot: Chat vs M365 Copilot vs...
Three very similar names; three very different tools. That’s what we’ve got from Microsoft so that’s what we’re...
Business Process
10 Microsoft 365 Copilot Gotchas To Avoid
Copilot can transform productivity, but without strategic planning—covering infrastructure, data hygiene, governance, tailored training, and ongoing measurement—it risks...
Business Process
Microsoft 365 Copilot Performance Requirements: Is Your Environment Ready?
No matter where you look, everybody in the Microsoft ecosystem is talking about Copilot. You may even be...
Business Process
Copilot Security: Protecting Your Data in AI-Enhanced Environments
As AI becomes increasingly embedded in workplace tools, questions of data protection, privacy, and trust have never been...
Business Process
Unify vs Extend vs Connect: Which Teams Phone Extensibility Model Is Right...
Teams Phone is no longer your basic calling add-on. The potential for Teams Phone is huge. But here’s...
Business Process
Microsoft 365 Copilot Prerequisites: What You Need to Know
With the entire Microsoft world talking about Copilot, it’s easy to get sucked into a fast-forwarded implementation and...
Business Process
How To Use Microsoft AI For Asset Management
AI is projected to add $15.7 trillion to the global economy by 2030—and asset management is at the...
Business Process
How To Digitize Manual Processes With Microsoft Teams
When you opt for Microsoft Teams, the average user sends chat messages, makes calls, and attends meetings. Some...
Business Process
How To Create Virtual Agents Using Copilot
If you’ve opened LinkedIn or been anywhere near the Microsoft site recently, you’ll have done well to miss...
Business Process
8 Reasons You Should Be Using Copilot Chat Today
The tools we use in the workplace can either slow us down or propel us forward. AI is...